Betty Lin-Fisher: Reader uses social media to solve consumer issues
Published: July 27, 2013 - 08:42 PM
| Updated: July 30, 2013 - 09:29 AM
By Betty Lin-Fisher
Beacon Journal consumer columnist
Phil Hoffman, of Wadsworth, with the dishwasher he could not get fixed by its manufacturer until he posted complaints on the company's Facebook site. (Karen Schiely/Akron Beacon Journal)
Beacon Journal Publishing Co.